Refund Policy

We have a 30-day return policy, which means you have 30 days after purchasing your item to request a return.

To be eligible for a return, your item must be in the same condition in which it was received, unworn and unused and in its original packaging. Proof of purchase made from PATCHY HOBBIES is also required.

To start a return, you can contact us at hello@patchyhobbies.com. If your request is successful, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. You can always contact us for any return questions at hello@patchyhobbies.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you have received the wrong item or missing parts so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and assessed your return of any physical product and let you know if the request was successful or not. Upon success of your request, you’ll be automatically refunded via the original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.